Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
In cases of high order volumes or unforeseen delays, there may be a slight delay in processing. If this happens, we will notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method you select.
Domestic Shipping (Within [Country Name]):
- Standard Shipping: 5-8 Days - [Price Varies]
- Expedited Shipping: 1-3 Days - [Price Varies]
Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with tracking information. You can track your order directly via the carrier’s website or use the tracking number in your account on our website.
Shipping Locations
We currently ship to the following regions:
- Domestic: United States
Delivery Issues
If your shipment has been delayed or lost, please contact us at [Email Address] with your order number. We will work with the shipping carrier to resolve any delivery issues as quickly as possible.
Customs & Import Taxes
For international orders, please be aware that additional customs fees or import taxes may be applied by your local customs office. These are the responsibility of the buyer, and we recommend checking your country's import rules before placing an order.
Shipping Restrictions
We are unable to ship to the following regions: [List of Countries/Regions or specific restrictions]
Returns & Exchanges
For information on returns and exchanges, please refer to our [Returns Policy]. Please note that return shipping costs are the responsibility of the buyer unless the item arrives damaged or defective.
Contact Information
If you have any further questions or concerns about our shipping policy, please contact us:
- Email: Nicole@backtothegypsy.com
- Phone: 417-658-1110
- Address: 920 S. Neosho Blvd Suite C Neosho, MO 64859